Water is going somewhere it should not
Burst pipe, a leak you cannot stop, or you can smell gas. Turn the water off at the meter if you can, then ring.
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Allenstown 4700 · Rockhampton
Allenstown is south Rockhampton, low-lying and close to the river. We are a licensed plumber and gas fitter based in Yeppoon, covering the water and the gas from the one trade.
Burst pipe, a leak you cannot stop, or you can smell gas. Turn the water off at the meter if you can, then ring.
Call nowNo hot water, a drain that is slow, a tap that will not stop. It can wait a day, but it is not going to fix itself.
Text a photoBathroom or kitchen, a gas appliance going in, or a backflow or TMV test that is due. Send the details and we will come and look.
Send the detailsOur local emergency team is ready to respond promptly during all active business hours.
Six things, and the three at the top are what Allenstown rings us about most. Every one of them is done by a licensed plumber and gas fitter, and the site gets cleaned up before we leave.
Water coming back up through the plugholes, and the plunger has given up. Blocked dunnies, leaking taps, corroded pipework and water pressure that is either a dribble or a rumble. This is the bread and butter service call.
More on blocked drains
Water is going everywhere and it is not stopping on its own. Our local emergency team is ready to respond promptly during all active business hours. Burst pipes, water leaks, blocked drains and suspected gas leaks.
More on emergency
Creating your dream bathroom, kitchen or laundry? The plumbing you cannot see is the part that ruins a renovation. We cover the water and the gas on the same job, so a kitchen with a gas cooktop takes one trade instead of two.
More on renovations
You turn on the tap and wait for it to warm up. And wait. And wait. We install energy efficient hot water systems and troubleshoot the one you already have. Instantaneous gas, solar and heat pump, plus repairs on whatever is out there now.
Hot water
Make sure you are (safely) cooking with gas. Gas is the licensed, higher risk work a handyman cannot legally touch. Hot water systems, stovetops and ovens are the speciality, domestic and commercial, including commercial kitchens.
Gas fitting
The test is annual, and the reminder never comes at a good time. Backflow valves stop contaminated water flowing back into the drinking supply. Thermostatic mixing valves blend hot and cold to a safe temperature so nobody gets scalded. Both need testing, and we test and repair on the spot.
Backflow and TMVRing and tell us what is going on, or send a photo. We will tell you what the job actually involves before anyone talks about money.
Flowtek did a bathroom renovation for me. Great ideas and awesome quality but even a better chat.
We work across Rockhampton from Yeppoon, but we are not going to put a made-up job or a borrowed photo on this page to prove it. If we have done work at your place in Allenstown, a Google review helps your neighbours far more than anything we could write here.
Google reviews from across Yeppoon, Rockhampton and the Capricorn Coast, quoted exactly as they were written.
Jason from Flowtech Services was great to deal with. He responded quickly, arrived on time, completed the work to a high standard, and cleaned up the job site afterwards. I would recommend him to anyone needing reliable and professional service.
Jason responded quickly to our call and had someone arrive in 20 minutes to sort out our water pressure issue. Tradesman Brad was professional and efficient and had our problem solved in no time. Would most definitely call Flowtek Services again, thanks guys!
What an absolute legend.my hot water system busted. He had it done after 1 day without it. 10/10 for communication, was the first to respond to my messages for help. Nothing was a drama. Jason was just a nice fellow that made us feel comfortable and got the job done. Decent price too. Thanks Jason.
These are customers' own words about their own jobs, published on our Google Business Profile and quoted here exactly as they wrote them, misspellings of our name included. They describe what happened on those days. They are not a promise about how quickly we can get to you.
Almost certainly. Floodwater carries fine silt into stormwater lines and gullies and leaves it there, and it can shift surrounds enough that a line loses the fall it was laid with. Rodding clears the silt and does not restore the grade, which is why it keeps coming back sooner each time. A camera will tell you which of the two you have.
Three things. That the gullies are clear and their surrounds are still sitting where they should, that the downpipes are actually connected to something and not just discharging at the base of the wall, and that the yard drainage still falls away from the house. Those three are cheap now and expensive in February.
Four things, in order. You could check every one of them the next day.
Tell us the suburb and what is happening. A photo of the unit or the leak tells us more than a paragraph does.
Sometimes that is a question or two on the phone. Sometimes it is obvious from the photo.
Nobody prices a job properly down a phone line, so we come and look before anyone talks about money.
What the job is, what it takes and what happens if you leave it. Then it is your call.
Take a photo of it and text that instead. The plate on a hot water unit, the fitting that is dripping, the wet patch in the yard. It tells us the make, the age and usually the fault, which saves you describing it and saves us guessing.
Texts get read between jobs. If it's an emergency, ring instead.
Three fields we need, two that help. If it is urgent, ring instead, it is faster.
Licensed Plumber & Gas Fitter
Allenstown is old and it is low, and both of those matter. The housing is largely Queenslanders on stumps and post-war homes, so the pipework question is the same as Wandal: clay sewer with jointed lengths that roots find, and galvanised water lines that narrow before they leak. What sets Allenstown apart is the ground level. Sitting low and close to the Fitzroy means this is one of the parts of Rockhampton that flooding actually reaches, and the city has been through it more than once, most recently in 2011 and 2017. Water through a property leaves things behind that outlast the drying out: silt settled in stormwater lines and gullies, surrounds that have moved, and drainage that no longer falls the way it was laid. A drain here that has never been right since a flood year is usually not blocked in the ordinary sense, it is carrying a load of fine silt along a run that has lost its grade, and rodding it will keep working for shorter and shorter periods.
Flood legacy in the drainage. Silt in stormwater lines and gullies, grade that has shifted, and old clay sewer that was already vulnerable before the water arrived.
Established streets with reasonable frontages, and good under-house access on the Queenslanders. Low ground means some yards stay soft well after rain.
That figure is a distance, not a promise about the clock. Our local emergency team is ready to respond promptly during all active business hours. Ring us and we will tell you what we can actually do and when.
Our local emergency team is ready to respond promptly during all active business hours.