Water is going somewhere it should not
Burst pipe, a leak you cannot stop, or you can smell gas. Turn the water off at the meter if you can, then ring.
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Taranganba 4703 · Capricorn Coast
Taranganba is the suburb on the rise behind Cooee Bay, just up the hill from our base. We are a licensed plumber and gas fitter based in Yeppoon, covering the water and the gas from the one trade.
Burst pipe, a leak you cannot stop, or you can smell gas. Turn the water off at the meter if you can, then ring.
Call nowNo hot water, a drain that is slow, a tap that will not stop. It can wait a day, but it is not going to fix itself.
Text a photoBathroom or kitchen, a gas appliance going in, or a backflow or TMV test that is due. Send the details and we will come and look.
Send the detailsOur local emergency team is ready to respond promptly during all active business hours.
Six things, and the three at the top are what Taranganba rings us about most. Every one of them is done by a licensed plumber and gas fitter, and the site gets cleaned up before we leave.
Water coming back up through the plugholes, and the plunger has given up. Blocked dunnies, leaking taps, corroded pipework and water pressure that is either a dribble or a rumble. This is the bread and butter service call.
More on blocked drains
Creating your dream bathroom, kitchen or laundry? The plumbing you cannot see is the part that ruins a renovation. We cover the water and the gas on the same job, so a kitchen with a gas cooktop takes one trade instead of two.
More on renovations
You turn on the tap and wait for it to warm up. And wait. And wait. We install energy efficient hot water systems and troubleshoot the one you already have. Instantaneous gas, solar and heat pump, plus repairs on whatever is out there now.
More on hot water
Make sure you are (safely) cooking with gas. Gas is the licensed, higher risk work a handyman cannot legally touch. Hot water systems, stovetops and ovens are the speciality, domestic and commercial, including commercial kitchens.
Gas fitting
The test is annual, and the reminder never comes at a good time. Backflow valves stop contaminated water flowing back into the drinking supply. Thermostatic mixing valves blend hot and cold to a safe temperature so nobody gets scalded. Both need testing, and we test and repair on the spot.
Backflow and TMV
Water is going everywhere and it is not stopping on its own. Our local emergency team is ready to respond promptly during all active business hours. Burst pipes, water leaks, blocked drains and suspected gas leaks.
EmergencyRing and tell us what is going on, or send a photo. We will tell you what the job actually involves before anyone talks about money.
Flowtek did a bathroom renovation for me. Great ideas and awesome quality but even a better chat.
Yes, and it is on this page. The stormwater job above was done here in Taranganba, and it is written up on our projects page with the fault, the cause and the fix.
Google reviews from across Yeppoon, Rockhampton and the Capricorn Coast, quoted exactly as they were written.
Exemplary experience with FlowTek Services. From the owner Jason, who took my initial enquiry; he listened carefully to my concerns regarding the possible event of the house flooding from cyclone Koji. Although booked out that day, he sent someone (Brad) to investigate the situation. Both Jason and Brad were wonderful to deal with and talked me through what was needed to fix the situation. Jason followed up a few days later to arrange a quote and took his time to explain possible solutions. Communication, professionalism, and their knowledge of all things plumbing are qualities I appreciate. Cannot recommend highly enough.
Prompt, professional service, sourced and fitted new pump that afternoon and test ran to make sure there were no faults and it was working as it should. Great customer service and communication!
Jason responded quickly to our call and had someone arrive in 20 minutes to sort out our water pressure issue. Tradesman Brad was professional and efficient and had our problem solved in no time. Would most definitely call Flowtek Services again, thanks guys!
These are customers' own words about their own jobs, published on our Google Business Profile and quoted here exactly as they wrote them, misspellings of our name included. They describe what happened on those days. They are not a promise about how quickly we can get to you.
Usually yes, and it is a common one in Taranganba because of the way the blocks were cut. If the ground falls towards the building and there is no stormwater line close enough to take the water, no amount of guttering will fix it. The answer is normally drainage pits placed where the water actually collects, piped away from the building. We have done that job in this suburb.
On a house that age we usually find the waste and vent are serviceable but the tap ware and the mixer bodies are not, and the waterproofing under the old tiles has done its time. It is worth having us look before the tiler is booked, not after.
Four things, in order. You could check every one of them the next day.
Tell us the suburb and what is happening. A photo of the unit or the leak tells us more than a paragraph does.
Sometimes that is a question or two on the phone. Sometimes it is obvious from the photo.
Nobody prices a job properly down a phone line, so we come and look before anyone talks about money.
What the job is, what it takes and what happens if you leave it. Then it is your call.
Take a photo of it and text that instead. The plate on a hot water unit, the fitting that is dripping, the wet patch in the yard. It tells us the make, the age and usually the fault, which saves you describing it and saves us guessing.
Texts get read between jobs. If it's an emergency, ring instead.
Three fields we need, two that help. If it is urgent, ring instead, it is faster.
Licensed Plumber & Gas Fitter
Taranganba is mostly a 1980s and 1990s brick and tile subdivision, and it was cut into a slope. That is the single most useful thing to know about plumbing here. On a cut-and-fill block the finished ground level often falls back towards the house instead of away from it, and there is not always a stormwater line nearby to take the water once it gets there. We have fixed exactly that fault in Taranganba: ground sloping inwards towards a building with no adequate stormwater drainage in the area, which flooded the site during heavy rain. The fix was drainage pits placed to catch the surface water and redirect it away from the building, not a bigger downpipe. The other thing the age of the housing brings is timing. A 1985 house has now had its wet areas for forty years, so bathroom renovations and the pipework behind them are a steady part of what we do up here.
Surface water. On a cut-and-fill block the ground can fall towards the slab, and in a Capricorn Coast downpour there is nowhere for it to go. It shows up as water pooling against the house, a soggy patch that never dries, or water under the slab edge.
Taranganba streets are wide and driveways are generally long, so access is easy. The slope is the thing to plan for: if a drainage job needs a machine, we need to know which side of the block it can get in from.
That figure is a distance, not a promise about the clock. Our local emergency team is ready to respond promptly during all active business hours. Ring us and we will tell you what we can actually do and when.
Our local emergency team is ready to respond promptly during all active business hours.